Refund Policy
Money-back guarantee
30-day money-back guarantee. No questions asked.
Request a refund within 30 days of your payment for a full refund. This applies to every payment.
How to request a refund
- Use the link in your Paddle receipt email, or look up your order at paddle.net.
- Email us at support@dataknows.ai.
- You don’t need to give a reason.
- The full amount goes back to the card or account you paid with.
Free trial
Your 30-day free trial costs nothing. If you cancel before it ends, you are not charged.
Paddle
Paddle.com is the Merchant of Record for our orders and processes every refund.
Paddle’s Checkout Buyer Terms also apply to your purchase.
Cancelling
You can cancel online anytime, in one click. Cancelling stops future charges.
If you cancel, changes made in your CMS stay. Edge features stop, and you get your changes as a patch.
Contact
주식회사 데이터노우즈
2F, Cheonwoo Building, 9-22 Sinbanpo-ro 45-gil, Seocho-gu, Seoul, Republic of Korea
Business registration number: 219-81-31561 · Representative: Kiwon Kim
Email: support@dataknows.ai